Primrose House Care Home

Gateshead, Tyne and Wear, NE10 9PU

Primrose House is a purpose built four storey care home providing a high standard of care offering general and dementia care, both residential and nursing.

Primrose House Care Home

Primrose House is a purpose built four storey care home providing a high standard of care offering general and dementia care, both residential and nursing. The home is built over four floors with external access to both the ground and first floor where the main entrance has recently been fully refurbished and now offers a welcoming foyer and bar area.

Each floor offers all single bedrooms, lounge and dining areas. The home also has been recently upgraded and now offers it’s own hairdressing salon and garden room where family and friends can meet and enjoy a coffee with access to an enclosed garden. The home has gardens and a patio area for residents and visitors to enjoy. We also have on offer unlimited Wi-Fi access is available at no extra cost.

Primrose House is located in a residential area of Felling in Gateshead; the home is ideally situated on Crowhall Lane close to local shops and amenities including good transport links.

First Class Care

“Primrose House is a very friendly home with a core of staff who have been here for many years”.

Our person-centred approach means that each resident is an individual treated with respect and dignity. Each resident has a named key worker and an individual care plan. This will cover their personal and medical history, as well as a record of particular activities they enjoy and any cultural or religious aspects of their care.

Residents, and where appropriate their families, are involved as far as practical in the decisions regarding their care. Emphasis on all aspects of care is the Manager’s primary concern and, together with the experienced team of qualified staff, all adhere to rigorous standards with internal audits and checks.

At Primrose House, we have an excellent working relationship with the partners from the local GP practice. We very much recognise the importance of personal, individual and resident focused care. To achieve this, good communication between all members of the care team, be they nurses, carers, relatives or doctors, is essential.

The home has a team of well-trained dedicated care assistants that provide an excellent standard of 24-hour care. We fully appreciate the stress associated with leaving home to live in a new location and are happy to accept new residents for an agreed trial period at the end of which there would be no further obligation.

Types Of Care Offered

  • Dementia Dementia
  • Mental Health Mental Health
  • Nursing Nursing
  • Palliative Palliative
  • Residential Residential
  • Respite Respite

Gateshead, Tyne and Wear, NE10 9PU

Facilities At Primrose House Care Home
Our Facilities
Kitchenette

Kitchenette

Lift

Lift

Local Shops

Local Shops

Near Public Transport

Near Public Transport

On-site Parking

On-site Parking

Own Furniture

Own Furniture

Phone Point

Phone Point

TV Point

TV Point

Wheelchair Access

Wheelchair Access

WiFi

WiFi

Tracey Dunkley
Tracey Dunkley

Primrose House Care Home
Message From The Manager

My name is Tracey and I became the Home Manager for Primrose House in October 2022. I have worked in various care positions on and off since I was 18 years old. In 2006 I qualified as a Registered Nurse Learning Disabilities and began my career with the NHS working on wards for Adults with Learning Disabilities and then Adults with Dementia specialising in behaviour support. In 2019 my passion for working within older persons care and dementia nursing moved me into the private sector as a Nurse and I have never looked back. In 2020 I became a home manager for the first time. It is a total privilege to have the job I do, supporting families and residents at some of the most vulnerable times of their life. The residents and their families are at the heart of everything Team Primrose House deliver and we are grateful for the families trusting us with the care of their loved ones.

Contact Primrose House Care Home

Please complete the contact information below and let us know your needs. Upon receipt of your information one of our team members will reach out.

Telephone

01914950585

Enquiry
:
*
:
*
:
*
: